TK Maxx

7:15

Time to catch up on any overnight emails and yesterday's sales figures. Looks like it was another good day.

7:40

There will be some real bargains on today as Scamping (marking prices down) gets underway across the store.

8:17

Getting ready for another busy day as we open the tills.

8:51

We begin the team briefing with news of our sales figures and talk about how to keep up our excellent customer service.

9:00

Here we go. Let's open the doors for those treasure seekers.

9:25

Let's do the Floorwalk, checking to see how the store looks and what we can do to improve the displays.

10:10

While the store is relatively quiet individual tasks like tidying and setting up displays are undertaken depending on the outcome of the floorwalk.

12:03

The floor is filling with customers. So all jobs stop and everyone goes to the tills, ready for the lunchtime rush.

13:12

The associates are busy serving at the tills to prevent the queues becoming too long.

14:47

Someone has bagged a bargain. We'll put it to one side for them to pick up later.

16:00

Back to the jobs now the store has quietened down a little. Let's keep the displays looking good.

17:30

The daily delivery has arrived. Check the manifest and see what surprises we are receiving today.

18:18

Customers are popping in on their way home. They don't want to miss out on that special one off piece. All associates to the tills.

19:30

Some new furniture has arrived. Building it for display tomorrow is the priority for the Maintenance Team.

20:10

The store is closed. The team will be another hour. Flowing stock ready for the morning.